Testimonials

Referral Institute - Riverside County, CA

I spent 6 hours in the pipeline workshop…. My relationship with my referral partner is deeper and further along than in the last 8 months of having one to ones.  I highly recommend it!

Josephine Carlson

After taking Referrals for Life I have been able to develop systems to track, plan and implement marketing techniques to expand my client reach and sign profitable business partners.  Learning to make deposits into the “Referral Bank” has allowed me to reciprocate referrals and sign new clients.  Word of mouth marketing and the steps to profitable referrals have allowed me to add 10 clients or more per month while enrolled in Referrals for Life.

Brian Walker, Farmers Insurance

I have established 4 Referral Partners and received 7 new clients in the 1st 4 months as a direct result of implementing the strategies that I learned from taking the Referrals for Life Program.

Kim May

For anyone wanting to grow their business through Referrals and Networking, Laura’s class is a must!  My business has doubled through 2009 and I see 2010 as being even better!

John P. Dubots, President, John P. Dubots Capital Management, LLC

I started the Referrals for Life course lead by Laura Bruno about one month ago.  Already I am much more focused on where I want to go and how I’m getting there with my business and my relationships.  So much good information and I absolutely recommend this course for those who are serious about building their business by referral.

 

Renee Mize, Business Consultant

I got the value of “Blue Circles” and VCP which will improve the referrals we are seeking.

Fred Karma, Financial Accounting Services, Inc.
Before participating in the Referral Institute I was spending my time at mixers with no plan except knowing when I was going to leave. Now that I attend every networking event with an expectation and an agenda, I usually leave with a few hot leads just by implementing tools that Laura has given me over the past twelve weeks. I have just completed the program and our business is already seeing increased profits. I just was able to do business with a huge company that we have been trying to get for 10 years and I have had to hire additional staff to keep up with the amount of business. I truly attribute our recent success to the Referral Institute. Thank you Laura.
Nicole Albrecht, Financial Accounting Services, Inc.

On January 27th, 2010, I had the privilege of taking Laura Bruno’s course, “Room Full of Referrals”.  Before taking Laura’s class, I knew that it was important to adjust your selling style based on personality types and how people were reacting to you.  After taking Laura’s class I realized that taking the DISC assessment made me much more effective at understanding buying styles and I am definitely encouraging my clients to take the class!  In addition to having my eyes opened in new ways, I also landed several new clients simply for attending and participating in the networking with this new perspective!  I highly recommend all of Laura’s classes if you are looking to increase your referral base and to better understand people’s personalities!  Laura is an expert at what she does and always “walks her talk”.


Author of Selling with Intention and One Great Goal

 

Ursula Mentjes, President of Sales Coach Now, www.salescoachnow.com

I am so thankful that I did the Referral Institute program and acted on what I learned there. I was so impressed by the section on article marketing that I immediately starting writing and submitting articles to the sources outlined in the materials. At this point I have over 350 different sites that carry my articles and link back to my website. Google saw all those links to my site which put me on page one. If you google Divorce Expert California, I am on page 1, which is how Huffington Post found me, which led to me having my own column in Huffington Post. Had I not studied with the Referral Institute, none of that would have happened. Being recognized as a divorce expert adds so much credibility to my analysis of my client's issues, that cases settle easier, which takes less time and effort on my part. Thank you Referral Institute!!!!!

 

Belinda Rachman, Esq., Your Peaceful Divorce Expert

I just finished reading the entire book. I really did like it. It was the perfect finalization and review for AFTER taking the Referral Institute’s Certified Networker Program. Here is why:

As someone new to referral marketing, I suspected there was a better way, but had no idea what to do. I was fortunate enough to be referred to Laura Bruno and her work as a trainer and coach. Laura’s teaching of a proven method (Certified Networker Program) for consciously building a network of people for life to make business profitable AND fun was amazing. I did meet the goal of doubling my business in one year through referrals.

But I still needed a quick resource to review and fine tune the practice for continually building referrals. Networking Like a Pro serves as a perfect reference source. In one compact little book, the nuts and bolts are reviewed so that I can immediately apply techniques and ideas to real time situations and continuously improve my skills and results.

The Certified Networker Program and Networking Like a Pro are like bread & butter – you need them both to be satisfied.

Lynn Coffman -Coffman Valentine & Associates, Inc.

"After completing the Certified Networker Program I abandoned all advertising and marketing efforts and focused on referrals only.  In 2008 I more than doubled my revenue over 2007.  I met my annual revenue goal for 2009 by the end of January. Now I have a new revenue goal for this year."

Greg DiCristina - Chase Group
“I credit Laura Bruno, of Referral Institute SoCal, for the signing of two national accounts (four national brands). Prior to starting the Certified Networker course, I had a couple of contacts at two giant organizations but was never really able to get the traction I needed. By engaging some of my clients and getting my “ask” in gear, I was able to motivate the contacts I had at the corporate headquarters of these two organizations with high level referrals (12 or higher) from my local clients. The development of these two relationships should account for a minimum of $400,000 in growth over the next 18 months and a potential growth of $1,200,000 over the same period. The good news is, how fast we grow is now up to us. This growth does not account for additional relationships blossoming as a result of our applying the techniques we learned through the Certified Networker Course.”

Sincerely,

Bryce Ebeling
Market Smart 
Bryce Ebeling
Our company hired Laura Bruno of the Referral Institute SoCal to conduct DISC training for our 20 employees. We were somewhat hesitant and skeptical at first, but Laura quickly developed a rapport with our group. After ensuring us that the training would be fun, we loosened up and truly had an enjoyable learning experience. Remarkably, our employees have begun using the terminology and concepts in their everyday dealings with fellow employees and clients. I would not be surprised if many of them have begun to use the concepts learned in their personal lives as well. We truly learned how to better interact with different types of people, and I believe that we will improve our overall ability to provide customer service as well. Thank you.
Jeff Nigro – Nigro, Nigro & White, PC
Before going through the Certified Networker Program, I would attend networking events just hoping the right people would find me. The Certified Networker Program, helped me define a target market and focus my business goals. With that framework, I learned to develop relationships and build them into; mutually beneficial referral sources.
Glenn Grant , The Endeavor Production Group

"Taking Laura Bruno's class was a great investment in my business. Now any networking I do is done effectively. Through her class I have seen many changes, not only in the success of my business but also in the building of stronger relationships with my customers.

Since taking Laura's class 75% of my business is by referral.  This enables me to concentrate on building my referral relationships rather then spending valuable time on cold calling.

Laura's class encourages you to "think outside the box" so the benefit to my company is ongoing.If you think you know it all, you should attend Laura's class, there is quite a bit to learn and you will enjoy every minute of it.

Thank you Laura for your knowledge and dedication to every one of your students."

Jackie Steed - Clear Blue Promotions

"To all who want to grow professionally and personally.  I spend thousands of dollars a year on continuing professional education and personal growth seminars, some I consider good investments, some not so good.  The Referral Institute class taught by Laura Bruno has been one of the BEST INVESTMENTS I have made both for business growth and personal development. 

With the profit from just one referral I received while still in class, I was able to fund the investment, and the increase in my bottom line has not stopped.  I have developed a circle of referral partners who have taken a proactive role in referring me, which will insure my business continues to grow.

On a personal note, I have learned how to build stronger relationships with my clients.  I have also met many people with similar goals and focus that I now share friendships with.

I highly recommend The Referral Institute and Laura.  I know that I will continue to refer her to my valued business clients."

Daniel Greene - Certified Public Accountant
"The Referral Institute... in the first week I received 5 new referrals that I enjoyed performing my services for because they were directly what my target guest would be! Thank you for specifically linking me to guests that I enjoy working with! I've doubled my referrals and my revenue since beginning the course."
Patricia Eggers - The Beauty Studio
"Thank you for the Room Full of Referrals - DISC class today.  I was so excited with what I came away with.  Whether you are in business or not, this class is so worth it.  I went into the class thinking it would be pretty straight-forward stuff, but learned so much about myself and others that I feel humbled and empowered at the same time.  I would recommend this class to people who want to improve their business and personal relationships and better understand themselves.  Laura, you were absolutely wonderful.  Thank you for always helping me keep things in the right perspective and for giving me the tools to do that when you aren't around!" 
Karolin DiCristina - Bella Mariee Bridal & Tuxedo
"I found Laura Bruno's Referral Institute Certified Network Training program to be of great value in building my business.  The tools she provided during the course have (and are) helping me grow my business through word-of-mouth marketing.  It has given me a new way to network with others on a much higher plain. My revenue has significantly increased due to Laura's training. I sum it up as BNI on steriods.  I strongly suggest taking this class, especially in today's economy."
Ken Bennett - Video Adventures

"I completed Laura's Certified Networker Program less than a week ago and I am already seeing measurable results.  Although much of the information that this class teaches is available in books (a large pile of books), Laura has it arranged in such a way that it becomes a system you can apply to your business, not just a bunch of disjointed pieces.

Plus, the part you can never get from a book is Laura herself.  She is genuinely and deeply interested in helping YOU succeed with YOUR business and will offer you numerous personalized tips and procedures based on her years of experience in business training and coaching, to help you tailor the system to you and your business style.  I cannot recommend Laura's services highly enough!" 

Steve Ryba - Puterwerkz
My name is Jan Peterson and I am a manager at Spott Pest Prevention.  I attended Laura's Referral Success a few months ago and came away with a important piece of information.  Building your business by referral works better than any form of marketing and it's cheaper! And your customers are stronger and more loyal.  Our business implemented a referral program that is different from anything we have done in the past that has proven to increase our customer base and revenue by 15% just in the 1st month and continues to grow to this day exponentially!  Building your business through referrals is a strategy that any business owner in any industry cannot ignore!
Jan Peterson - Spott Pest Prevention
"Taking Laura's course has been the kick in the rear that my business needed.  It has forced me to get very clear on what I'm truly passionate about and run with it.  Somehow, as if by magic, because of how I've shifted my mindset and changed my approach, there is now more growth and energy in my business.  I tripled my revenue in '08 and highly recommend this training." 
Jennifer Caulfield - Yankee Caulfield Photography
"When I started the course I had been networking for two years and I had made many connections, received and gave a lot of referrals.  I thought I knew how to network.  The first day I attended the Certified Networker Program I was shocked.  I realized that there was so much more to networking then I knew.  While in the class my business picked up 30%.  The Certified Networker Program combined with the Room Full of Referrals class were a very smart investment, not only in my business, but in my life too."
Van Dao - Health and Beauty Secrets
"I really enjoyed Laura's Room nFull of Referrals Class!  It was fascinating to discover my Adaptive Style, Natural Style.  Taking the DISC Assessment was even more powerful.  The evaluation went into great detail about my strengths, likes, dislikes and styles.  I was amazed at how accurate the General Characteristics outline is - it really nailed "ME".  It provided me with insight about relationships, business contacts, family and friends.  The communicating evaluation and tips are so valuable!  This course allowed me to see myself as others see me and how I can best interact with all the other DISC personalities.  I have been a lot more effective prioritizing personal projects, as well as organizing events.  I highly recommend this course."
Jill Cobb - BPI Worldwide, Inc.
"The two greatest things that I gained from Laura's class.  The first, a structured plan to identify, organize and achieve my business goals.  And the second, was learning the language of referral networking so that I no longer feel the pressure to sell and networking is now a pleasurable experience."
Chef Dorothy Blandi - Fresh and Flavorful Gourmet Meals
"I thought I had known just about everything I needed to about growing my business by referral. Now I know just how much I didn't know. Laura's class not only gave me a ton of great new ideas but she also holds me accountable to executing on the best referral practices that I already did know but wasn't necessarily consistently doing. The referrals that I give and receive are now no longer by accident, they are actually part of a well organized referral marketing plan."
Adam Pflaumer - Stratigic Cost Reduction
"Laura's class in Referral Marketing is a great course in human relations and learning to network in the right way... to cover more ground and build lasting relationships. I doubled my revenue in 2008 over 2007.  Your business will grow!"
Laurel Miller - Glass Doctor
"The Referral Institute taught me the skills to build solid referral partnerships. These are skills that I was not able to learn from other organizations that I am apart of. I have doubled my revenue in 2008, and attribute this to the solid partnerships that I have formed. I highly recommend this course to every professional."  
John Cassone - Temecula Homeopathy
"If you feel that your resources are tapped, you have no where to go, or the business is drying up, this course opens your mind to new ways of doing business that have always been around. I use to spend approximately 40 hours a month on cold calls.  Now, I don't do any cold calling and I have more clients and I'm making more money.  When you stop getting referrals, you stop doing business."
Laura Roeder - World Financial Group

"The Certified Networker course taught by Laura Bruno has helped me to prioritize, clarify, organize and double my business. I am no longer working harder. I am working smarter maximizing my opportunities in relation to the referrals that are filling my calendar. Laura's ability to see the Big Picture and consistently follow through with clear communication has been a working model of success for me. Thank You Laura."

Christie Johnson - The Alexander Technique
"Laura, I want you to know, that at no other time in my business career have I understood the importance of relationship building better then I do now. I am having fun building relationships by asking, and truly meaning, "How can I help YOU!"  The result has been tremendous, I have nearly doubled my profit in '08 over '07. Thank you for all that you have taught me and for all of your honest input."
Lisa Skinner - Square Imaging, Inc.


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